Ordering

The full range of apparel and accessories is offered exclusively through the official online store, providing customers with direct access to the complete product catalog. This includes core collections, newly released items, seasonal drops, and limited-edition pieces that may not be distributed through alternative channels. By maintaining a single, centralized sales platform, the brand is able to ensure product authenticity, maintain consistent quality standards, and create a streamlined shopping experience that aligns with its overall operational approach.

Once an order is placed, it enters the processing stage after payment authorization has been completed and product availability has been confirmed. Due to fluctuations in inventory levels, particularly during high-demand launches or peak shopping periods, preparation and fulfillment timelines may vary. Under typical conditions, orders placed on standard business days are processed, packed, and prepared for dispatch within approximately three to four working days. Orders submitted on Fridays, weekends, or non-business days are generally processed starting the following Monday and then follow the standard fulfillment timeline. Certain items, especially those tied to special releases or limited availability, may require extended preparation periods, and any such delays are communicated during the product selection or checkout process when applicable.

Some products may be offered on a pre-order basis, in which case an estimated shipping timeframe is provided on the corresponding product listing. Payment for these items is collected at the time of purchase to secure the order. If a customer wishes to cancel a pre-order, they are required to contact customer support prior to the item being dispatched. In cases where an order contains both immediately available products and pre-order items, the shipment will generally be held until all items are ready, resulting in a single consolidated delivery. Customers who prefer faster receipt of in-stock items may choose to place separate orders to avoid combined shipping delays.

After dispatch from the fulfillment center, customers receive a shipping confirmation containing tracking information. In some situations, orders may be divided into multiple packages depending on inventory location or logistical requirements. Each shipment is assigned a separate tracking number to allow for individual monitoring of each parcel’s progress through the delivery network.

Applicable sales tax is calculated based on the delivery address and is determined in accordance with relevant local regulations. The final tax amount is displayed at checkout and may vary depending on jurisdiction and shipping destination. This ensures compliance with regional tax requirements and provides transparency before purchase completion.

Multiple payment options are supported, including major credit cards, PayPal, and installment-based services such as Afterpay, where eligible. Standard purchases are typically charged once items are prepared for shipment, while pre-order items are billed at the time the order is placed. Transactions made through PayPal are processed securely through the PayPal payment system, while installment services allow qualifying customers to divide payments into scheduled installments according to the provider’s terms.

Once an order has been submitted, modifications such as changes to size, color, quantity, or payment method are generally not possible. Additional items must be purchased through a separate order. Order cancellations are also typically restricted after confirmation, although exceptions may occur in rare cases such as inventory unavailability, in which case a full refund is issued. Shipping addresses cannot be modified after submission, making it essential for customers to carefully review all order details before finalizing their purchase.